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Shipping & Returns
DOMESTIC SHIPPING RATES AND POLICIES Shipping and handling fees depend upon the number of items ordered and the method of delivery selected at checkout. Based on the level of service requested and proximity to our Distribution Center in Wisconsin, we may use an alternate method to ship your order. On orders shipped faster than 5-6 Business Days, we will guarantee delivery or reimburse you the additional shipping costs if the order does not arrive in the stated time frame. Weather delays, mechanical delays or other factors beyond our control may impact delivery times and are non-refundable. PO BOXES For optimal delivery service, please include both your PO Box number and a physical street address for the shipping address. Orders with only a PO Box in the shipping address can only be sent via USPS and may take up to 12 business days for delivery. If you do not have a physical street address, please contact our Customer Service Department for assistance. RUSH SERVICES Rush orders placed on a business day (MONDAY-FRIDAY) prior to 12 P.M. Central Time will ship the same day, SUBJECT TO COMPLETE VERIFICATION. Rush orders placed after 12 P.M. Central Time will ship the following business day, SUBJECT TO COMPLETE VERIFICATION. Rush orders processed on the weekend will ship on the next business day. Please allow the delivery time on the selected service for your package to arrive once it leaves our Distribution Center. Business days do not include weekends (Saturday and Sunday) or US holidays. Rush is applied to the following Delivery Services only: 1 Business Day 2 Business Days DELIVERY SERVICES The delivery services available will depend on the shipping address entered at checkout. Below are the available services along with cost and estimated processing/transit times based on the address provided at checkout. Business days are Monday-Friday and exclude US Holidays. ALL ORDERS ARE SUBJECT TO COMPLETE VERIFICATION PRIOR TO SHIPMENT.